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    wp-wpml_current_language
  • Duration
    session
  • Description

    WordPress multilingual plugin sets this cookie to store the current language/language settings.

Always Active

Strictly necessary cookies are cookies that ensure the proper functioning of the website and facilitate its use. Without the use of these cookies, parts of the website will not function properly, therefore it is not possible to disable these cookies.

  • Cookie
    cookieyes-consent
  • Duration
    1 year
  • Description

    CookieYes sets this cookie to remember the user's consent settings so that their settings are respected on subsequent visits to this site. It does not collect or store any personal information about site visitors.

Performance cookies are cookies that allow tracking the number of visits and traffic to measure and improve the website's performance. By default, these cookies are always disabled when the website is opened and are only activated with the user's consent. The user's consent can be withdrawn at any time.

  • Cookie
    _ga
  • Duration
    13 months
  • Description

    Google Analytics sets this cookie to calculate data about visitors, sessions and campaigns and to track the use of the site for the site analytics report. The cookie stores information anonymously and assigns a randomly generated number to identify unique visitors.

  • Cookie
    _gid
  • Duration
    1 day
  • Description

    Google Analytics sets this cookie to store information about how visitors use the website and at the same time creates an analytical report on the performance of the website. Some of the data collected includes the number of visitors, their source and the pages they visit anonymously.

  • Cookie
    _gat_gtag_UA_*
  • Duration
    13 months
  • Description

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  • Duration
    13 months
  • Description

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INA, d.d.
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Complaints, remarks and praises

Complaints, remarks and praises

Complaints, remarks and praises can be submitted at:

By mail at:
INA, d.d. ZAGREB

Avenija V. Holjevca 10
10000 ZAGREB
Komercijalni poslovi,
Prodaja goriva i specijalnih proizvoda

When filing a complaint, please provide the following details:

  • First and last name, address of the recipient of the product
  • contact number/e-mail address
  • Date of delivery;
  • type of product
  • Description of complaint;

In accordance with the Consumer Protection Act a response to a complaint shall be sent within 15 days from the day of receiving the complaint.